System Support Engineer
About the Role
A Systems Support Engineer is responsible for the technical health and performance of an organization's systems. They troubleshoot hardware and software issues, provide technical support, install and configure new systems and also upgrade system, and collaborate with other teams to ensure smooth operations.
Key Responsibilities
- Working with team in solution design, support, and implementation.
- Consulting and providing best practice solution to customer.
- Professionalism proactive and reactive support to team and customers.
- Keep customer more satisfaction on company’s services.
- Able to work overtime, weekend, holiday as company need.
- Install and configure enterprise hardware (Server and Storage) regardless vendors.
- Experience with Windows Servers, virtualized servers (Hyper-V, VMWare, Microsoft Azure servers (VMs), etc.
- Experience with Install and configure UNIX, Linux.
- Be genuine passion for new technology.
- Any tasks assigned by supervisor/director.
- Able to work under pressure.
- Qualification & Experience
- Bachelor’s degree in computer science or related field.
- Hands-on experience for VMWare/Hyper-V or Azure and.
- Experience in Servers and storage hardware.
- Proficiency of diagnosing and solving customer issue.
- Good in interpersonal communication.
- Good in English writing, listening, and speaking.
- Strong commitment, passion, self-motivation, and team spirit.
Personal Attributes
- Good problem-solving and analytical skills.
- Able to work under pressure and meet deadlines.
- Honest, reliable, and adaptable.
- Dedicated to First Cambodia’s mission — “To Consistently Deliver World-Class Service to Our Community.”
- Monday to Half-Saturday: 8:00 a.m. – 12:00 p.m. & 1:00 p.m. – 5:00 p.m.
- Lunch Break: 12:00 p.m. – 1:00 p.m.
Why Join First Cambodia
At First Cambodia, we believe that our people are our greatest asset. You’ll join a team of professionals who are shaping Cambodia’s digital future through innovation and world-class technology solutions.
Benefits & Perks:
- Attractive & Competitive Salary — aligned with your experience and performance.
- Profit-Sharing Bonus — rewarding dedication and contribution to company success.
- Seniority Pay — 15 days per year, in line with Cambodian labor law.
- Annual Salary Review — recognizing performance and commitment.
- Insurance Coverage (NSSF) — ensuring health, social, and retirement protection.
- Generous Leave Policy — 18 days of annual leave plus public holidays.
- Paid Maternity Leave — 90 days with 100% pay.
- Financial Assistance — for marriage, childbirth, and bereavement.
- Healthy Work–Life Balance — supportive environment that values family, flexibility, and wellbeing.
- Continuous Learning Opportunities — through training, workshops, and certification programs.
- Annual Company Retreat & Team-Building Trips — to celebrate success and strengthen teamwork.
- Positive & Supportive Culture — collaborative, inclusive, and purpose-driven.
How to Apply
Interested candidates are invited to submit the following documents:
- Updated resume (CV) with a brief cover letter and university transcript/GPA
Links to your professional profiles (e.g., LinkedIn and/or Facebook)
📧 Email: jobs@firstcambodia.com.kh
💬 Telegram: https://t.me/sokhunthea_ung
📞 Contact: (+855) 23 961 222 / 012 315 752
✅ Join us and be part of Cambodia’s leading IT transformation journey!
NOTE: Only shortlisted candidates will be contacted.